Restaurant Menu is a management tool for menus/catalogs and management of orders placed by guests/clients themselves or the staff with high customizability to tailor the appearance of the app to the business identity and thus bring up the menu/catalog in Android devices in an attractive, intuitive and modern way.

See the brochure of Restaurant Menu for an overview and understand the scope of the solution.

Topics

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Quick guide

Follow these simple steps to begin to utilize the functionality of this solution:

  1. Create your own account from the registration form and start using the features available in LITE or PREMIUM versions. The registration process will send an email to the address you entered containing a temporary password needed to activate your account. Once your account is active, you can continue using the online and offline functionalities of the solution.
  2. Design your own menu/catalog by adding categories and items, for this go to the function Configuration -> Catalog designer and then use the function Add from the action bar or the popup menu. You can add and nest as many categories as needed. The categories and items are added by default to the current category in which you are located.
  3. Set up your business profile from Configuration -> Business profile. There you can customize for example the Description of the business, the Fancy name, the Design type of catalog, the Color theme, the Icon of the application, the Background of the application, etc. You can change many other parameters that allow you to capture the identity of the business into application. See the Business profile topic for more information.
  4. Configure the user role in each device according to who uses it. If for example you want to present the menu/catalog to your guests and let them ordering themselves, configure the device with the Guest role. To do this select Guest from Preferences -> General settings -> User role. To configure the application to manage the menu/catalog or the orders, use the roles Superuser or Administrator and the sub-roles available. See the Roles topic for more information.
  5. Add locations to which orders created or transferred are associated, to do this go to Configuration -> Order locations and then use the Add function from the action bar or popup menu.
  6. Create orders associated to locations, or create free orders. To do this go to Orders -> New order and select a location. There you can open an order, add items by searching items from the menu/catalog, modify the quantities of each order item as required by customers, and finally close/verify/pay the order. To add an item to an order use the + (plus) button on the action bar. See the Order management topic for more information.
  7. Get sales reports through the Reports function or from the Web site in the section User zone. See the Reports topic for more information.

Basics

This solution is based on the following 7 basic concepts:

  • Menu/Catalog: composed of Items organized into Categories.
  • Business: configuration that includes a Catalog, Order locations and Orders. You can have in your user account several businesses that share the same catalog, in this way the orders from a certain business belong exclusively to that business.
  • Item: product or service offered by the business to its customers/guests.
  • Category: grouping of Items and Categories (called Subcategories). A Category can contain other categories and nest in perpetuity.
  • Order location: orders may be associated to Order locations or orders can be free (when the order has not been associated to an order location). It is a useful parameter for grouping and localization purposes of orders.
  • Order: grouping of Order items. For more information about orders, see the topic Orders management .
  • Order item: represents a specific amount of an Item requested by a customer/guest. For more information about order items, see the topic Order items management.

Roles

A user role gathers privileges that a user have over different functions of the application.

A device can be configured with a specific role and a number of sub-roles that combine to provide the user the sum of the privileges of each.

The user role of a given device can be changed from Preferences -> General settings -> User role.

Following are the roles, sub-roles and their privileges:

  • Superuser: role that has complete control over the configuration and management of the owner account, businesses, catalogs and orders.
  • Administrator: management role that has limited control over the configuration and management of the application and its features. This role can include selecting several sub-roles that grant privileges associated to each of them.
    • Sales agent: role that allows the creation of orders and passing them to the Closed status.
    • Verifier: role that allows to pass an order to the Verified status.
    • Preparer: role that allows to pass an order to the extended statuses Processing and Ready. It can also act on specific status of each item by passing it to an homologous status.
    • Cashier: role that allows to pass an order to the Paid status.
    • Dispatcher: role that allows to pass an order to the extended status Delivered. It can also act on specific status of each item by passing it to an homologous status.
  • Guest: role in which the application is configured to display the current catalog to the guests. In this role and in accordance with what has been set in the current business or in the preferences of the device, the user can take orders and finalize them, so the orders are sent to other devices from which you can continue to manage them. See the Guest orders topic for more information.
  • Anonymous: role in which the application is configured to display the current catalog to the guests. This role only allows the user to view the catalog, the feature to generate orders is completely disabled in this role. Note that when the application locks due to inactivity, the application is automatically configured with this role avoiding any malicious manipulation of the data and even the generation of orders. See the Security topic for more information.

Security

Self-locking of the application

This feature prevents unauthorized users from tampering with sensitive information from your account when the application is configured with the Superuser role.

The self-locking mechanism of the application acts when the screen of the device turns off or when the application starts for the first time. Thus, when the device is configured with the Superuser role and the screen turns off for longer period set in Preferences -> General settings -> Self locking of the app for inactivity, the application will be automatically configured with the user role more restrictive, the Anonymous user role.

This mechanism only works when the device is configured with the Superuser role.

The usual way to configure the application to a specific type of user (Anonymous, Guest, Administrator or Superuser) is to set the user role with which you want the application to run from the shortcut User role in the sliding menu or in Preferences -> General settings -> User role.

For more information about the different user roles available and their features see the Roles topic.

Designing the menu/catalog

The Menu/Catalog designing can be done from Configuration -> Catalog designer.

To create categories and items use the Add command (+ icon) on the action bar.

Organizing items into categories

The Menu/Catalog designing is the creation of the items of your business and organizing them into categories.

The logical sequence of the menu/catalog designing is to first create the categories that will contain the items of your business. Then you can start adding items to each category.

The items are automatically created in the category in which we are located. At any time you can change the category in which an item is located, for it can simply edit the item and change the category in which it is located.

Facilitating the search of items

In each item you can define up to 7 tags (comma separated with up to 10 characters each) that are useful to later be able to find them easily. For example you can tag items with the tag "chef" to identify those that are recommended by the chef. Then you can easily find them, when creating an order for instance, using the tag as the search text.

Include items in a category belonging to other

You can create categories that include items belonging to any other category containing certain tags.

When you edit a category you can select the Include tagged items option and then enter up to 7 filtering tags
(comma separated with up to 10 characters each). All items that contain any of the tags specified in Filtering tags will be displayed as part of the category.

This feature is extremely useful for promoting items. For example you can tag items with the tag "week" to indicate they are items that are on sale with discount in the current week, and then create a category called "Deals of the week" having selected the Include tagged items option, and containing at Filtering tags the tag "week".

Business profile

The configuration of the business profile is divided into several sections which are described below:

General configuration

This section allows you to define the general parameters of the business:

  • Name: name of the business for internal identification.
  • Description: description displayed on devices configured with the role of Guest.
  • Fancy name: principal business name displayed whenever required, either as title screens or business identification with public visibility. If this name is not defined, the Name field is used alternatively.
  • Linked catalog: menu/catalog to which the business is related.
  • Business type: business sector (Hotel, Restaurant, Bar, etc.).
  • App icon: icon displayed in place of own application icon on the screens as required.
  • App background: background image shown in the home screen of the application.
  • Catalog shortcut name: name used in the shortcut for accessing the menu/catalog in the home screen of the application.

Geographical location

The geographic location is displayed in the screens Information and Where are we? which can be accessed from the home screen of Restaurant Menu and/or from the home screen of the custom application that you have contracted. See Look and feel for more information.

  • Country, State/Province, City, Address: fields that describe the geographic location of the business.
  • Latitude and Longitude: specify the coordinates where the business is located.
    Use the shortcut on the right of the Latitude and Longitude fields ( ) to visualize how the business will look on the map.
  • Time zone: important for reports to be generated correctly according to the time zone where the business is located from where orders are generated or where the data are analyzed.

Contact information

  • Contact email, Notifications email, Main phone, Support phone and Website: fields that allow to specify how users can contact the business.

The fields Main phone, Contact email and Website are displayed in the screen Information which can be accessed from the home screen of Restaurant Menu and/or from the home screen of the custom application that you have contracted. See Look and feel for more information.

Formats and taxes

The parameters in this section allow to set formats for showing different values ??in the application. Also can be specified here the tax that applies to monetary values.

The parameters defining the format of the monetary values ??are:

  • Currency symbol
  • Decimal separator
  • Decimal digits
  • Thousands separator

The Date format parameter allows to choose the format that the date values ??are displayed in the application and reports.

The parameters relating to the implementation of a tax on the prices of the items are:

  • Apply tax: sets whether or not to apply the tax attributes defined by Name-Value at prices of items.
  • Show tax: defines whether or not to show the prices of items with the tax applied throughout the application. If the tax is levied according to the Apply tax option but not displayed according to this option, equally it is applied and displayed at checkout.

Look and feel

Home screen

The home screen of the application is highly customizable allowing adapt the look of it to the identity of your business. Following are described each of its elements:

  1. Fancy name.
  2. Business description.
  3. Business icon.
  4. Business background.
  5. Shortcut to the menu/catalog. The description for this shorcut is the parameter Catalog shortcut name defined in Business profile.
  6. Where are we?: shortcut that shows where the business is located geographically on the map, for this the Latitude and Longitude parameters defined in the Geographical location section are used.
  7. Information: shortcut that shows the contact information of the business, such as Main phone, Contact email, Website and the geographic location.

The Business profile allows you to define the following parameters to customize the look of the home screen:

  • Show business icon: defines whether the business icon is shown in the home screen.
  • Show business description: defines whether the business description is shown in the home screen.
  • Color theme: sets the color theme used for the different screens and sections.
  • Design type of catalog: sets the layout used to display the items and categories of the menu/catalog.

    There are three types of layouts for the menu/catalog where each has specific configuration parameters:
  • Show shortcut "Where are we?": defines if the shortcut is shown in the home screen of Restaurant Menu (Private profile) and/or in the home screen of the custom application that you have contracted (Public profile).
  • Show shortcut "Information": defines if the shortcut is shown in the home screen of Restaurant Menu (Private profile) and/or in the home screen of the custom application that you have contracted (Public profile).

Views of the menu/catalog

Standard view

This view shows the categories and items starting from the root category that is the one that contains the entire tree of categories of the menu. Whenever a category is selected, the categories are displayed and items contained therein.

Below are shown the sections of the view and the explanation relative to each of them:

  1. Panel of categories and items: lists the categories and items contained in the current category shown in the Current path panel.
  2. Panel of current path: describes the category list starting from the root down to the current category that is being viewed.
  3. Icon representing the business which can be defined by the App icon parameter from the business profile.
  4. Shortcut to the search engine of the items.
  5. Shortcut to go to the next higher category.

The standard view of the menu/catalog in turn supports different views for categories and items:

  • List.
  • Small icons.
  • Medium icons.
  • Big icons.
  • Bigger icons.

The following parameters can be set for this view:

  • Type view of items by default: allows to select the view of items used initially, but then the user can select a different view from the View function in the action bar.
  • Ordering of categories: sets how the categories are ordered.
    • Custom (ascending or descending): this type uses the Custom ordering attribute defined in each category to determine the order of them.
    • Name (ascending or descending): sorts alphabetically by the Name attribute of each category.
  • Ordering of items: sets how the items are ordered.
    • Custom (ascending or descending): this type uses the Custom ordering attribute defined in each item to determine the order of them.
    • Name (ascending or descending): sorts alphabetically by the Name attribute of each item.

View at 2 levels

This view enables the displaying of items belonging to the second level of a hierarchy of categories. Thus the top-level categories are displayed and selected in the left pane, the second-level categories (or subcategories) are displayed and selected in the top pane, and then the items of the subcategories are displayed in the central panel. The items created in the root of the hierarchy of categories are not shown in this view. Items created in top level categories are shown in the central panel (if there are no subcategories in the category selected), or in a virtual subcategory called "Unclassified items".

Below are shown and explained each of the panels and sections of this view:

  1. Categories panel: this panel shows the top-level categories, which were added to the root of your category hierarchy.

    Remember that the categories can be marked as not visible to the Guest role which can be useful to hide categories of items used in the internal management of the business.
  2. Subcategories panel: this panel shows the subcategories (or second-level categories), those belonging to categories which in turn belong to the root of your category hierarchy.

    Like categories, subcategories may be marked as not visible to the Guest role which can be useful to hide subcategories of items used in the internal management of the business.

    The subcategories panel is a horizontal slider that makes it easy to go through all subcategories by sliding it to left and right.
  3. Items panel: this panel shows the items belonging to the selected subcategory.

    If the selected category doesn't contain subcategories, then this panel shows the items you have placed in the category in question. If in turn the category contains subcategories, then a new virtual category with the name "Unclassified items" appears on the top panel of subcategories allowing you to view the items in the selected category in the left pane.

    In this list, for each item is shown the small image, the name, description and price (the only price defined or the first one of the list of prices).

    Clicking on an item, the detail of the item is displayed in a window. This detail includes the big image defined, the full description and the price of the item (the only price defined or the first one of the list of prices).
  4. Icon representing the business which can be defined by the App icon parameter from the business profile.
  5. Catalog shortcut name which can be defined by the Catalog shortcut name parameter from the business profile.
  6. Shortcut to the search engine of the items.
  7. Shortcut to start the process of finalizing the current order.
  8. Item price and controls that allow you to modify the quantity of the item of the current order.

You can define the following parameters for this view:

  • Show icons in list of categories.
  • Show description in list of categories.
  • Show icons in list of subcategories.
  • Show description in list of subcategories.
  • Ordering of categories: sets how the categories in the left pane are ordered.
    • Custom (ascending or descending): this type uses the Custom ordering attribute defined in each category to determine the order of them.
    • Name (ascending or descending): sorts alphabetically by the Name attribute of each category.
  • Ordering of subcategories: sets how the categories displayed in the panel of subcategories are sorted.
    • Custom (ascending or descending): this type uses the Custom ordering attribute defined in each category to determine the order of them.
    • Name (ascending or descending): sorts alphabetically by the Name attribute of each category.
  • Ordering of items: set how the items that are displayed in the panel of items are ordered.
    • Custom (ascending or descending): this type uses the Custom ordering attribute defined in each item to determine the order of them.
    • Name (ascending or descending): sorts alphabetically by the Name attribute of each item.

Multilevel view

This view allows the viewing of categories and items contained in them in a multilevel way wherein when a selected category contains more items than what can be displayed in the most general view, the application leads us to explore that category with all its contents.

Each screen in this view shows us summarize the items contained in each category contained in the level at which we find ourselves. If a category contains more items than what are shown in summary form a box indicating how many items are to be displayed is shown. The summary of a category includes items included in the category and subcategories nested therein.

  1. Panel of items showing a summary or the complete content of a category.
  2. Title of the category whose items are shown below.
  3. Number of items that remain to be displayed in the category. Touching on the title of the category, you can access the remaining contents of the same.
  4. Icon representing the business which can be defined by the App icon parameter from the business profile.
  5. Shortcut to the search engine of the items.
  6. Shortcut to start the process of finalizing the current order.
  7. Controls that allow you to modify the quantity of the item of the current order.

You can define the following parameters for this view:

  • Rows of items per category: the number of rows of items that are shown in summary form in each screen.
  • Ordering of categories: sets how the categories are ordered.
    • Custom (ascending or descending): this type uses the Custom ordering attribute defined in each category to determine the order of them.
    • Name (ascending or descending): sorts alphabetically by the Name attribute of each category.
  • Ordering of items: sets how the items are ordered.
    • Custom (ascending or descending): this type uses the Custom ordering attribute defined in each item to determine the order of them.
    • Name (ascending or descending): sorts alphabetically by the Name attribute of each item.

Order placement behavior

This section allows you to configure the following parameters:

  • Show prices: defines whether prices are displayed in the home screen of Restaurant Menu (Private profile) and/or in the home screen of the custom application that you have contracted (Public profile).
  • Allow taking orders by guests: globally enables the feature of taking orders from the catalog view. All devices take this configuration, except for those where have been set something different at device level. The device level configuration of these parameters can be done from Preferences -> Order management-> Order placement behavior.

    Note: the views that support the feature of taking orders are View at 2 levels and Multilevel view.
  • Allow entering guest identifier: enables an attribute that can be specified by the guest when an order is being finalized. This identifier gives you flexibility so you can tell your guests that enter there any private information that be useful later to verify that the order comes from an authorized guest for place orders. For deployments in hotels, this data could be a passport or last digits of a credit card provided at check-in.
  • Allow entering delivery date: enables an attribute that can be specified by the guest when an order is being finalized. This attribute is informative and allows the setting of the date/time of delivery of an order. For deployments in hotels and as an example, this data can book your order for breakfast or dinner on a specified date/time.

Ticket customization

The ticket is the order detail which can be printed or shared.

To see more details on how to submit a ticket to a printer, see Printing orders.

This section allows you to configure the following parameters:

  • Show business icon: defines whether the business icon will be visible in the top left corner of the ticket.
  • Show address: defines whether the composite business address will be visible under the business name on the ticket. The address shown is composed of the Address, City, Province/State and Country fields, these fields are defined in the business profile on Geographical location section.
  • Show main phone: defines whether the Main phone field set in the business profile on Contact Information section will be visible below the name of the business.
  • Show contact email: defines whether the Contact email field set in the business profile on Contact Information section will be visible below the name of the business.
  • Show free text header: defines whether the text entered in the Free text header field will be visible on the ticket before the detail of it.
  • Free text header: free text that can be displayed on the ticket before the detail of it.
  • Show free text footer: defines whether the text entered in the Free text footer field will be visible on the ticket at the end of the detail of it.
  • Free text footer: free text that can be displayed on the ticket at the end of the detail of it.

Guest orders

The Guest role allows the creation, finalizing and delivery of orders using the current Internet connectivity of the device. When an order is finalized and sent, the order is in Closed state and appears on the other devices connected to the same business in the list of orders for further processing.

The characteristic of taking orders for the guest can be enabled globally in the business profile from Configuration -> Business profile -> Order placement behavior and be inherited or overwritten on each device in Preferences -> Order management -> Order placement behavior.

In Preferences -> Order management -> Order placement behavior there are the following options that are specific to each device:

  • Location of guest orders: defines the location assigned to all orders generated from the device by the guest.
  • Inherit behavior from current business: defines whether the parameters defined in business profile are inherited or if the defined parameters in Preferences -> Order management -> Order placement behavior are used for the given device.

Finalization process of orders (check-out)

A device can allow users to place orders themselves, for this must be enabled the option Allow taking orders by guests in Configuration -> Business profile -> Order placement behavior and/or in Preferences -> Order management -> Order placement behavior.

Note: the views that support the feature of taking orders are View at 2 levels and Multilevel view.

When this feature is enabled, each item will display controls to increase or decrease the quantity of the item in the order.

When the amount of an item is increased, an icon to finalize the order () appears in the action bar. By touching this icon, the process of finalizing the order begins which consists of the following steps:

First step of the process of finalizing an order

This step consists of:

  • Verification of the items in the order and its quantities.
  • Edition of the details of the items (Modifiers and Note).

  • Verification of the total of the order.

Second step of the process of finalizing an order

This step consists of:

  • Show the Localizer of the order allowing the posterior location of the same on other devices.
  • Add a User identifier. This field allows the guest to enter a data that will be useful later to identify/verify the user.

    Note: this field can be hidden from Order placement behavior.
  • Specify a date/time of delivery.

    Note: this field can be hidden from Order placement behavior.

  • Specify a note.

Order management

The management of orders can be done by accessing Orders from the home screen where you can perform the following actions:

  • Create orders with the funtion + New order available in the action bar. This feature lets you choose an "Order location" to which to assign the new order, or, if you choose "Not assigned" a free order is created. Remember that you can later change the order location by the Transfer order function.
  • Search orders with the function Search available in the action bar. This function searches all orders available and in the attributes Localizer, Client identifier, Note and in the name of the Order location to which the orders belong.
  • Change the view of the list of orders with the function View. This function allows you to choose between three views available:

    • List grouped by status:

    • List grouped by status & location:

    • Plain list:

Status and extended status of an order

An order can be found in various statuses which give flexibility to manage them. Below are described each of them:

  • Open: initial status of any order when it is created in which the addition of items and changing their attributes are admitted. In this status the total amount of the order may vary.
  • Closed: status that does not allow the addition of items, but modifying those attributes that do not alter the final amount of the order. This status represents that the order with its items is complete. All orders generated from the role of Guest they are automatically in this status.
  • Verified: like the Closed status, this status does not allow the addition of items, but modifying those attributes that do not alter the final amount of the order. It is used to establish that the order has passed a verification process conducted by a user from a device with a role with enough privileges.
  • Paid: like the statuses Closed and Verified, this status does not allow the addition of items, but modifying those attributes that do not alter the final amount of the order and are allowed in this status. It is used to establish that the order has been paid by the customer.
  • Canceled: status that establish that the order is not taken into account for processing.

In turn, an order may be in one of the following extended statuses that indicate the status of the items that comprise:

  • Pending: all items in the order are in Requested status (except those in Open or Canceled status that do not summarize to the total amount of the order).
  • Ready: all items of the order or at least one are in Ready status, the rest can be in Delivered status (except those in Open or Canceled status that do not summarize to the total amount of the order).
  • Delivered: all items are in Delivered status (except those in Open or Canceled status that do not summarize to the total amount of the order).
  • Processing: the order is not found in any of the previous statuses and has at least one order item that summarizes to the total amount of the order.

The following screen shows the properties of an order:

  • Localizer: 5-digit number that is intrinsic to the order. It is useful for its localization through the search engine.
  • Created: date/time when the order has been created.
  • Updated: date/time when the order has been modified.
  • Location name: name of the order location to which the order has been associated.
  • Status: order status.
  • Extended status: status related to the order items.
  • Number of guests: information useful for statistical data analysis.
  • Date/time of delivery: informative data of date/time for delivery of the order.
  • Client identifier: useful information that associates the order with the person who originates the order. You can use the search engine to locate an order belonging to a particular person.
  • Note: useful piece of information of general purpose for locating an order using the search engine.
  • Total: total amount of the order. It is the sum of the individual total amounts of the order items that are found in any of the following statuses: Requested, Processing, Ready or Delivered. The items in Open or Canceled status not summarize the total order.
  • Tax: tax defined in the business profile that is applied to the order. Only displayed if the profile of the business has defined the application of tax.
  • Total (tax included): total of the order plus tax percentage. Only displayed if the profile of the business has defined the application of tax.

A user can modify certain properties of an order depending on the role of the user on the device. See the topic Roles for more information about the permissions of each role.

Printing orders

You can print tickets of orders using any Cloud Ready Printer, or other of any kind that is connected to a computer and is published in the cloud via Google Chrome. To publish a printer in the cloud and make it accessible from any device, you can follow the guide provided by Google.

The content of the ticket can be customized in the business profile from Configuration -> Business profile in the Ticket customization section.

The preview when printing a ticket can be enabled in Preferences -> Orders management -> Show order preview when printing.

Order items management

The order items management consists in adding items from the menu/catalog to an order through the search tools, editing the amount of each item, the edition of the optionals/modifiers and other attributes of each item and the change of the status of the items.

Managing order items is done through the following screen which is accessed when creating an order or using the Order items function to existing orders:

An order item can be in one of the following statuses: Open, Requested, Processing, Ready, Delivered or Canceled.

Depending on the user role to which the device is configured, the user can change the status of an order item. Following are detailed the status changes of order items that each user role is allowed:

  • Open (the creation of an item involves this state): the roles Superuser, Sale agent and Verifier can create/open order items.
  • Requested: the roles Superuser, Sale agent and Verifier can request order items.
  • Processing: the roles Superuser and Preparer can mark order items with the Processing status.
  • Ready: the roles Superuser and Preparer can mark order items with the Ready status.
  • Delivered: the roles Superuser and Dispatcher can deliver order items.
  • Canceled: the roles Superuser, Sale agent and Verifier can cancel order items.


The amount of an item of order as well as optionals/modifiers can be modified only if the order item is in Open status, and whether the order to which it belongs is also found in the Open status. If you want to change the quantity of an order item or the optionals/modifiers after having made a change in the status, may do so by opening the order item, this only if the user role assigned to the device and the order status allow the change. Note that the order items that summarize to the total of the order are those who are in any of the statuses Requested, Processing, Ready or Delivered.

The Properties function allows you to add/edit the optionals/modifiers as well as a Note. Editing the Note of an order item is allowed for the roles Superuser, Sale agent and Dispatcher only if the status of the item is not Delivered.

Search engine

The application has a contextual search engine that makes it easy to find items containing the input expression.

When you are navigating through the menu/catalog or when adding items to an order, the search engine makes it easy to find items belonging to the menu/catalog containing the expression entered in any of the following fields:

  • Name
  • Description
  • Tags

When an administrator is managing orders, the search engine makes it easy to find recent orders containing the expression entered in any of the following fields:

  • Localizer
  • Client identifier
  • Note
  • Order location

Reports

The Reports function in the home screen allows you to generate reports at different levels of detail and grouping.

Types of reports:

  • Order list: shows all orders created within the date range selected.
  • Total sales: shows the total of each period of grouping in the range of dates selected, all orders except those which are in Canceled status. This report also presents a useful graph bar to display the progress of sales for the different periods.
  • Total sales by items: combines Total sales report with totals per item of those order items who are in the statuses Requested, Processing, Ready or Delivered.


The results of the reports include strictly all orders whose creation date is within the date range selected, this means that for reports that support grouping, the extreme groups (the first grouping and the last one) may contain subtotals if hasn't been chosen as From date the start date of the first period, or if hasn't been chosen as To date the end date of the last period.

Licenses

Each device requires one of the following types of licenses to communicate with our servers in the cloud and access the features available on the solution:

  • TRIAL license:
    With this type of license you can try almost all the virtues of the solution for a trial period of a month from the first authentication that is made from a device. This type of license displays advertisements.
  • LITE license:
    With this type of license you can operate with the solution working distributively on the menu/catalog configured on your account but with some limitations. This license lasts a year from the first authentication that is made from a device. This type of license displays advertisements.
  • PREMIUM license:
    With this type of license you have access to the following features and services:

    PREMIUM features and services

    Keep the device synchronized with the cloud and so with all other licensed devices.
    Generate orders from the Guest role.
    Display the menu/catalog in any of the advanced views View at 2 levels or Multilevel view.
    Use any of the various color themes available.
    Edition and displaying of Modifiers on each order item.
    Access and exporting reports from the application and from the web portal.
    Viewing images at full resolution.
    Removal of advertising on the screens of the application.
    Printing of orders.
    Regular updates of the application.
    Priority support in English and Spanish.


    This license can be extended through the application from Preferences -> Information -> App licenses when the device is configured with the Superuser role.

    You also have flat rates per user account with up to 15 devices, up to 30 devices or other types according your needs. To know the rates please use the version that can be downloaded from here. After you have installed the version mentioned, please go to Preferences -> Information -> App licenses when the device is configured with the Superuser role.



 

If you find an error in the documentation please let us know, your contribution is helpful for further improvement.

For any comments, questions or suggestions, please write us to info@cymaxtec.com.

2013 Restaurant Menu | Cymaxtec team