Restaurant Menu is a management tool for menus/catalogs and management of orders placed by guests/clients themselves or the staff with high customizability to tailor the appearance of the app to the business identity and thus bring up the menu/catalog in Android devices in an attractive, intuitive and modern way.
See the brochure of Restaurant Menu for an overview and understand the scope of the solution.
|We are working to update this help with the news of the latest version.
Thanks for your patience.
Follow these simple steps to begin to utilize the functionality of this solution:
This solution is based on the following 7 basic concepts:
A user role gathers privileges that a user have over different functions of the application.
A device can be configured with a specific role and a number of sub-roles that combine to provide the user the sum of the privileges of each.
The user role of a given device can be changed from Preferences -> General settings -> User role.
Following are the roles, sub-roles and their privileges:
This feature prevents unauthorized users from tampering with sensitive information from your account when the application is configured with the Superuser role.
The self-locking mechanism of the application acts when the screen of the device turns off or when the application starts for the first time. Thus, when the device is configured with the Superuser role and the screen turns off for longer period set in Preferences -> General settings -> Self locking of the app for inactivity, the application will be automatically configured with the user role more restrictive, the Anonymous user role.
This mechanism only works when the device is configured with the Superuser role.
The usual way to configure the application to a specific type of user (Anonymous, Guest, Administrator or Superuser) is to set the user role with which you want the application to run from the shortcut User role in the sliding menu or in Preferences -> General settings -> User role.
For more information about the different user roles available and their features see the Roles topic.
The Menu/Catalog designing can be done from Configuration -> Catalog designer.
To create categories and items use the Add command (+ icon) on the action bar.
The Menu/Catalog designing is the creation of the items of your business and organizing them into categories.
The logical sequence of the menu/catalog designing is to first create the categories that will contain the items of your business. Then you can start adding items to each category.
The items are automatically created in the category in which we are located. At any time you can change the category in which an item is located, for it can simply edit the item and change the category in which it is located.
In each item you can define up to 7 tags (comma separated with up to 10 characters each) that are useful to later be able to find them easily. For example you can tag items with the tag "chef" to identify those that are recommended by the chef. Then you can easily find them, when creating an order for instance, using the tag as the search text.
You can create categories that include items belonging to any other category containing certain tags.
When you edit a category you can select the Include tagged items option and then enter up to 7 filtering tags
(comma separated with up to 10 characters each). All items that contain any of the tags specified in Filtering tags will be displayed as part of the category.
This feature is extremely useful for promoting items. For example you can tag items with the tag "week" to indicate they are items that are on sale with discount in the current week, and then create a category called "Deals of the week" having selected the Include tagged items option, and containing at Filtering tags the tag "week".
The configuration of the business profile is divided into several sections which are described below:
This section allows you to define the general parameters of the business:
The geographic location is displayed in the screens Information and Where are we? which can be accessed from the home screen of Restaurant Menu and/or from the home screen of the custom application that you have contracted. See Look and feel for more information.
The fields Main phone, Contact email and Website are displayed in the screen Information which can be accessed from the home screen of Restaurant Menu and/or from the home screen of the custom application that you have contracted. See Look and feel for more information.
The parameters in this section allow to set formats for showing different values ??in the application. Also can be specified here the tax that applies to monetary values.
The parameters defining the format of the monetary values ??are:
The Date format parameter allows to choose the format that the date values ??are displayed in the application and reports.
The parameters relating to the implementation of a tax on the prices of the items are:
The home screen of the application is highly customizable allowing adapt the look of it to the identity of your business. Following are described each of its elements:
The Business profile allows you to define the following parameters to customize the look of the home screen:
This view shows the categories and items starting from the root category that is the one that contains the entire tree of categories of the menu. Whenever a category is selected, the categories are displayed and items contained therein.
Below are shown the sections of the view and the explanation relative to each of them:
The standard view of the menu/catalog in turn supports different views for categories and items:
The following parameters can be set for this view:
This view enables the displaying of items belonging to the second level of a hierarchy of categories. Thus the top-level categories are displayed and selected in the left pane, the second-level categories (or subcategories) are displayed and selected in the top pane, and then the items of the subcategories are displayed in the central panel. The items created in the root of the hierarchy of categories are not shown in this view. Items created in top level categories are shown in the central panel (if there are no subcategories in the category selected), or in a virtual subcategory called "Unclassified items".
Below are shown and explained each of the panels and sections of this view:
You can define the following parameters for this view:
This view allows the viewing of categories and items contained in them in a multilevel way wherein when a selected category contains more items than what can be displayed in the most general view, the application leads us to explore that category with all its contents.
Each screen in this view shows us summarize the items contained in each category contained in the level at which we find ourselves. If a category contains more items than what are shown in summary form a box indicating how many items are to be displayed is shown. The summary of a category includes items included in the category and subcategories nested therein.
You can define the following parameters for this view:
This section allows you to configure the following parameters:
The ticket is the order detail which can be printed or shared.
To see more details on how to submit a ticket to a printer, see Printing orders.
This section allows you to configure the following parameters:
The Guest role allows the creation, finalizing and delivery of orders using the current Internet connectivity of the device. When an order is finalized and sent, the order is in Closed state and appears on the other devices connected to the same business in the list of orders for further processing.
The characteristic of taking orders for the guest can be enabled globally in the business profile from Configuration -> Business profile -> Order placement behavior and be inherited or overwritten on each device in Preferences -> Order management -> Order placement behavior.
In Preferences -> Order management -> Order placement behavior there are the following options that are specific to each device:
A device can allow users to place orders themselves, for this must be enabled the option Allow taking orders by guests in Configuration -> Business profile -> Order placement behavior and/or in Preferences -> Order management -> Order placement behavior.
When this feature is enabled, each item will display controls to increase or decrease the quantity of the item in the order.
When the amount of an item is increased, an icon to finalize the order () appears in the action bar. By touching this icon, the process of finalizing the order begins which consists of the following steps:
This step consists of:
This step consists of:
The management of orders can be done by accessing Orders from the home screen where you can perform the following actions:
An order can be found in various statuses which give flexibility to manage them. Below are described each of them:
In turn, an order may be in one of the following extended statuses that indicate the status of the items that comprise:
The following screen shows the properties of an order:
A user can modify certain properties of an order depending on the role of the user on the device. See the topic Roles for more information about the permissions of each role.
You can print tickets of orders using any Cloud Ready Printer, or other of any kind that is connected to a computer and is published in the cloud via Google Chrome. To publish a printer in the cloud and make it accessible from any device, you can follow the guide provided by Google.
The content of the ticket can be customized in the business profile from Configuration -> Business profile in the Ticket customization section.
The preview when printing a ticket can be enabled in Preferences -> Orders management -> Show order preview when printing.
The order items management consists in adding items from the menu/catalog to an order through the search tools, editing the amount of each item, the edition of the optionals/modifiers and other attributes of each item and the change of the status of the items.
Managing order items is done through the following screen which is accessed when creating an order or using the Order items function to existing orders:
An order item can be in one of the following statuses: Open, Requested, Processing, Ready, Delivered or Canceled.
Depending on the user role to which the device is configured, the user can change the status of an order item. Following are detailed the status changes of order items that each user role is allowed:
The amount of an item of order as well as optionals/modifiers can be modified only if the order item is in Open status, and whether the order to which it belongs is also found in the Open status. If you want to change the quantity of an order item or the optionals/modifiers after having made a change in the status, may do so by opening the order item, this only if the user role assigned to the device and the order status allow the change. Note that the order items that summarize to the total of the order are those who are in any of the statuses Requested, Processing, Ready or Delivered.
The Properties function allows you to add/edit the optionals/modifiers as well as a Note. Editing the Note of an order item is allowed for the roles Superuser, Sale agent and Dispatcher only if the status of the item is not Delivered.
The application has a contextual search engine that makes it easy to find items containing the input expression.
When you are navigating through the menu/catalog or when adding items to an order, the search engine makes it easy to find items belonging to the menu/catalog containing the expression entered in any of the following fields:
When an administrator is managing orders, the search engine makes it easy to find recent orders containing the expression entered in any of the following fields:
Important note: recent orders are those that have been modified in the last 3 days and orders found in the statuses Open, Closed or Verified that have changed in the last 62 days.
The Reports function in the home screen allows you to generate reports at different levels of detail and grouping.
Types of reports:
The results of the reports include strictly all orders whose creation date is within the date range selected, this means that for reports that support grouping, the extreme groups (the first grouping and the last one) may contain subtotals if hasn't been chosen as From date the start date of the first period, or if hasn't been chosen as To date the end date of the last period.
Each device requires one of the following types of licenses to communicate with our servers in the cloud and access the features available on the solution:
✓ Keep the device synchronized with the cloud and so with all other licensed devices.
✓ Generate orders from the Guest role.
✓ Display the menu/catalog in any of the advanced views View at 2 levels or Multilevel view.
✓ Use any of the various color themes available.
✓ Edition and displaying of Modifiers on each order item.
✓ Access and exporting reports from the application and from the web portal.
✓ Viewing images at full resolution.
✓ Removal of advertising on the screens of the application.
✓ Printing of orders.
✓ Regular updates of the application.
✓ Priority support in English and Spanish.
This license can be extended through the application from Preferences -> Information -> App licenses when the device is configured with the Superuser role.
You also have flat rates per user account with up to 15 devices, up to 30 devices or other types according your needs. To know the rates please use the version that can be downloaded from here. After you have installed the version mentioned, please go to Preferences -> Information -> App licenses when the device is configured with the Superuser role.
|All license purchases have 30-Day Money-Back Guarantee.|
If you find an error in the documentation please let us know, your contribution is helpful for further improvement.
For any comments, questions or suggestions, please write us to firstname.lastname@example.org.
2013 © Restaurant Menu | Cymaxtec team